Contact Us - Download the Official OKX App for Cryptocurrency Trading

·

The OKX app is a leading digital asset trading platform trusted by millions worldwide. Designed for seamless performance across multiple devices, it supports iOS, Android, Mac, and Windows, ensuring you can trade anytime, anywhere. Whether you're tracking real-time market data or executing advanced trades, the OKX mobile app delivers a secure, professional, and transparent experience for all users.

From Bitcoin (BTC) to Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), and beyond, OKX provides comprehensive market coverage. Monitor live price movements for key pairs like LTC/BTC, BCH/BTC, ETH/BTC, ETC/BTC, and access futures markets with precision. As a full-service cryptocurrency exchange, OKX empowers both beginners and experienced traders with powerful tools and intuitive navigation.

Why Does My Phone Say "App Has Risk" When Installing?

When downloading the OKX app directly from the official website — rather than an app store — your device may display a warning such as "This app is not from a recognized source" or "Potential risk detected."

👉 Discover how to safely download and install the OKX app in under 2 minutes.

This alert appears because the app isn’t listed on platforms like Apple’s App Store or Google Play. However, this does not mean the software is unsafe. The OKX app undergoes rigorous security audits and uses end-to-end encryption to protect user data.

If you trust the source:

You can safely ignore the warning if you’ve downloaded the app from the legitimate OKX site.

How to Use the OKX App for Digital Asset Trading

Understanding Spot Trading

Spot trading involves exchanging one cryptocurrency directly for another. For example, in the ETH/BTC pair:

OKX offers three main trading zones:

Step-by-Step Guide to Start Trading

  1. Open the OKX app and tap "Trade" on the home screen.
  2. Select your preferred market (e.g., USDT).
  3. Choose a trading pair like BTC/USDT or ETH/USDT.
  4. Tap the candlestick chart icon to view real-time K-lines and technical indicators.

The K-line interface includes:

Placing Your First Order

After selecting a pair:

  1. Decide between Buy or Sell
  2. Choose your order type:

    • Limit Order: Set your desired price and quantity
    • Market Order: Instant execution at current market rate
    • Advanced Limit Orders: Include post-only, IOC, FOK, and more

For a limit buy:

For a market sell:

On the right side of the trading screen, you’ll see the order book, displaying active bids (green) and asks (red). This helps gauge market sentiment and liquidity.

Check your active and past orders by tapping "Open Orders" or "Order History" at the bottom of the screen. Each entry shows timestamp, pair, price, filled quantity, and status.

How to Remove or Change Your Phone Number on OKX

Scenario 1: You Still Have Access to Your Current Number

  1. Log into the OKX app
  2. Tap your profile icon in the top-left corner
  3. Go to Security Settings > Phone Verification
  4. Select Unbind Phone Number
  5. Enter the verification code sent to your email
  6. Confirm changes

Your old number will be removed instantly.

Scenario 2: You No Longer Have Access to Your Phone

If you’ve lost your SIM card or changed numbers without updating:

  1. Attempt to log in — if two-factor authentication (2FA) is enabled, you’ll be prompted
  2. Click "Need Help?" > "Unlink Inactive Phone Number"
  3. Prepare your registered email and government-issued ID
  4. Follow prompts to submit verification documents

Once verified, OKX support will process your request securely.

How to Deposit Crypto Into Your OKX Account

Depositing funds allows you to begin trading on the platform.

Step-by-Step Deposit Process

  1. Open the OKX app and tap Assets in the bottom-right corner
  2. Tap Deposit
  3. Search for the cryptocurrency you wish to deposit (e.g., BTC)
  4. Copy the unique deposit address provided

⚠️ Important: Some tokens require a tag/memo (such as XRP, EOS, or XEM). Always check whether a tag is needed above the address field. Sending without one may result in permanent loss of funds.

Once sent from your wallet or another exchange, transactions typically confirm within minutes (depending on network congestion).

After confirmation, your balance will update automatically under Available Balance.

👉 Learn how to make your first crypto deposit securely in just 3 steps.

Latest Updates from OKX: ORB Launch Announcement

OKX has officially listed KlayCity (ORB) with the following schedule:

This listing expands OKX’s commitment to innovative blockchain projects and early-access opportunities for users.

⚠️ Reminder: Digital assets are highly volatile and carry significant investment risk. Please ensure you fully understand blockchain technology, market dynamics, and your personal risk tolerance before trading. Never invest more than you can afford to lose.

OKX remains dedicated to delivering cutting-edge products, robust security, and exceptional customer service.

Core Keywords:


Frequently Asked Questions (FAQ)

Q: Is the OKX app free to download and use?
A: Yes, downloading and using the OKX app is completely free. There are no hidden charges for account creation or basic trading functions.

Q: Can I trade futures and spot markets on the same app?
A: Absolutely. The OKX mobile app supports both spot trading and derivatives like perpetual and delivery futures contracts — all within a single interface.

Q: What should I do if my deposit hasn’t arrived?
A: First, verify that you used the correct address and memo (if required). Then check blockchain explorers using your transaction ID. If confirmed but still not credited, contact OKX support with TXID for assistance.

Q: Is two-factor authentication necessary?
A: While optional, enabling 2FA (via SMS or Google Authenticator) greatly enhances account security and is strongly recommended for all users.

Q: Does OKX support customer service in English?
A: Yes, OKX provides 24/7 multilingual support, including English-speaking agents via live chat and email.

Q: Are there any withdrawal limits on OKX?
A: Withdrawal limits depend on your verification level and security settings. Higher KYC levels unlock increased limits for larger transactions.


👉 Start trading today — download the latest version of the OKX app now.