Selling cryptocurrency can be a smart financial move, whether you're locking in profits, rebalancing your portfolio, or converting digital assets into usable fiat currency. One of the most popular platforms for doing this is Crypto.com, known for its user-friendly interface and robust security features. This guide walks you through the complete process of selling crypto on Crypto.com, from setting up your fiat wallet to completing your first transaction.
Whether you're based in the U.S., Europe, or Singapore, the steps are straightforward—once you understand the requirements. We’ll also cover common troubleshooting tips and best practices to ensure a smooth experience.
Setting Up Your Fiat Wallet
Before you can sell cryptocurrency for fiat (like USD, EUR, or SGD), you must first set up a Fiat Wallet within the Crypto.com app. Without this, you’ll only be able to convert between cryptocurrencies—not cash out.
To get started:
- Open the Crypto.com app and log in.
- Tap on "Accounts" at the bottom of the screen.
- You'll see three main accounts: Crypto Wallet, Crypto Earn, and Fiat Wallet.
- Select "Fiat Wallet".
If this is your first time, you’ll need to complete setup by providing your residential address. The verification process varies depending on your region.
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Regional Requirements
- U.S. and European Users: You’ll need to deposit fiat via bank transfer. After selecting “Set Up New Currency,” follow the prompts to verify your details and link your bank.
- Singapore Users: Since SGD isn't directly supported, you must connect to StraitsX (formerly Xfers), a licensed payments network that enables seamless SGD deposits and withdrawals.
Once connected, your fiat wallet will be active, allowing you to receive local currency from sold crypto assets.
Step-by-Step: How to Sell Crypto on Crypto.com
Now that your fiat wallet is ready, follow these clear steps to sell your digital assets.
Step 1: Navigate to the Trade Section
Return to the app’s homepage by tapping “Home” on the navigation bar. Then, tap on “Trade”—this is where all buying and selling actions take place.
Step 2: Choose “Sell”
On the Trade screen, you’ll see two primary options: “Buy” and “Sell.” Tap on “Sell” to begin the process of converting your crypto into fiat money.
Step 3: Select the Cryptocurrency to Sell
You’ll now see a list of supported cryptocurrencies in your wallet. Scroll through or use the search bar to find the asset you want to sell—such as Bitcoin (BTC), Ethereum (ETH), or another token.
Tap on the cryptocurrency to proceed.
Step 4: Choose “Fiat Wallet” as Destination
On the next screen (e.g., “Sell BTC”), you must select where the proceeds will go. Make sure to choose “Fiat Wallet” so the funds are converted into your local currency (USD, EUR, etc.).
⚠️ If “Fiat Wallet” doesn’t appear, double-check that your fiat account is fully set up and verified.
Next:
- Enter the amount of crypto you wish to sell.
- Review the estimated fiat value based on current market rates.
- Tap “Sell” when ready.
Step 5: Confirm the Transaction
A confirmation screen will display key details:
- Amount of crypto being sold
- Exchange rate
- Any applicable fees
- Final fiat amount you’ll receive
Review everything carefully. If all looks correct, tap “Confirm.”
You may be prompted to enter your passcode, biometric authentication, or 2FA code for security.
Step 6: Complete the Sale
After confirmation, you’ll see a success message showing the transaction details (e.g., “0.0001 BTC sold”). Simply tap anywhere on the screen to close the window.
To verify the deposit:
- Go back to Accounts > Fiat Wallet
- Check under the “Today” section for your completed transaction
The funds are now available in your fiat wallet and can be withdrawn to your bank account later.
Frequently Asked Questions (FAQ)
Can I sell any cryptocurrency for fiat on Crypto.com?
Most major cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), and popular altcoins can be sold directly for fiat. However, availability depends on your region and whether the asset is supported for trading against fiat pairs.
Why can’t I see the “Fiat Wallet” option?
This usually means your fiat wallet isn’t fully set up or verified. Ensure you’ve completed identity verification and linked your bank (or connected StraitsX if in Singapore). If issues persist, try force-closing and reopening the app.
Are there fees for selling crypto on Crypto.com?
Yes, small trading fees apply—typically ranging from 0.1% to 0.4%, depending on your CRO stack level and transaction size. These are clearly shown before you confirm any sale.
How long does it take for funds to appear in my fiat wallet?
Sales are processed instantly. Funds should appear in your Fiat Wallet immediately after confirmation.
Can I withdraw fiat money to my bank account?
Yes! Once funds are in your Fiat Wallet, you can initiate a withdrawal to your linked bank account. Processing times vary by region—usually 1–5 business days.
What should I do if my transaction fails?
Ensure you have sufficient balance, stable internet, and completed KYC. Restarting the app or updating to the latest version often resolves glitches.
Troubleshooting Tips
Sometimes technical hiccups occur:
- If options like “Currency” or “Fiat Wallet” don’t appear, force close the app, wait a few minutes, then reopen.
- Make sure your app is updated to the latest version.
- Clear cache if using Android (Settings > Apps > Crypto.com > Storage > Clear Cache).
For persistent issues, contact support directly via the app’s chat feature under the help section.
Maximize Your Crypto Experience
Understanding how to efficiently sell crypto gives you greater control over your investments. With Crypto.com’s intuitive design and strong compliance standards, turning digital assets into real-world currency has never been easier.
Final Thoughts
Selling crypto on Crypto.com is a simple, secure process once your fiat wallet is configured correctly. While initial setup may require some patience—especially with regional banking integrations like StraitsX—the payoff is a reliable way to access your funds in local currency.
Remember:
- Always verify wallet settings before trading
- Keep your app updated
- Use strong authentication methods for safety
With these best practices in place, you’re well-equipped to manage your digital wealth confidently.