Cryptocurrency trading has become increasingly accessible in Taiwan, and MAX Exchange stands out as one of the most trusted local platforms. Known for its seamless TWD pairing and user-friendly interface, MAX allows traders to deposit and withdraw funds with ease. Whether you're looking to cash out Taiwanese dollars (TWD), transfer USDT, or send other digital assets, this comprehensive guide walks you through every step of the MAX withdrawal process — complete with clear instructions, fee breakdowns, and essential security tips.
👉 Discover how to securely manage your crypto withdrawals today.
Understanding MAX Exchange: A Trusted Platform for Taiwan Traders
MAX Exchange is a regulated cryptocurrency platform serving users across Taiwan, offering direct TWD trading pairs and fast bank transfers via partnerships with local financial institutions like Far Eastern Bank’s Bankee. The platform supports both fiat and crypto transactions, making it ideal for beginners and experienced traders alike.
Before diving into deposits and withdrawals, it's important to understand two key requirements:
- Complete Level 2 KYC Verification: To use TWD deposit or withdrawal features, users must pass identity verification (KYC). This helps prevent fraud and complies with anti-money laundering regulations.
- Bind a Verified Bank Account: Only transfers from your registered bank account are accepted. Using unregistered accounts will result in failed deposits and delayed refunds.
Once these steps are completed, you’re ready to start transacting on MAX.
How to Deposit TWD on MAX (Step-by-Step)
Depositing Taiwanese dollars into your MAX wallet is quick and straightforward. Follow these steps using either the MAX mobile app or web platform.
Step 1: Access Your Wallet
Open the MAX app and tap "Wallet" at the bottom menu to view your asset portfolio.
Step 2: Select TWD
From the list of assets, select TWD to access your fiat balance.
Step 3: Initiate Deposit
Tap the "Deposit" button within the TWD section.
Step 4: Choose Deposit Method
You’ll see two options:
- Your previously linked personal bank account
- Far Eastern Bank Bankee virtual account (offers zero inter-bank transfer fees)
You can link Bankee directly through MAX without replacing your existing bank connection.
Step 5: Transfer Funds
After selecting your method, MAX provides a unique deposit account number. Use your registered bank’s online banking or ATM to transfer funds.
⚠️ Important Notes:
- Only online banking or ATM transfers are supported.
- In-person counter deposits, cash remittances, third-party payments, or corporate transfers will fail.
- Deposits typically reflect in your MAX wallet within 5–10 minutes if details are correct.
👉 Learn how top traders optimize their deposit strategies globally.
How to Withdraw Funds from MAX
There are two main ways to withdraw from MAX: cashing out TWD to your bank account or sending cryptocurrencies like USDT to external wallets.
Option 1: Withdraw TWD to Bank Account
Step 1: Convert Crypto to TWD
If you hold cryptocurrencies, sell them for TWD first. For best exchange rates, compare prices across exchanges using tools like USDT comparison services.
Step 2: Open Wallet Section
Go to Wallet > TWD > Withdraw.
Step 3: Select Withdrawal Method
Choose between your linked bank account or Bankee.
Step 4: Enter Amount & Confirm
Input the withdrawal amount. A processing fee applies:
- Individual accounts: 15 TWD per transaction
- Corporate accounts: 100 TWD per transaction
Fees are deducted automatically. Complete the dual authentication (2FA) to submit your request.
Processing Time
- Requests submitted before 11:00 AM on business days: credited within 0–1 business day
- After 11:00 AM: processed within 1–2 business days
Option 2: Send Cryptocurrency to External Wallet
Step 1: Go to Wallet
Tap "Wallet", then choose the cryptocurrency you wish to withdraw (e.g., USDT).
Step 2: Tap “Send”
Enter the recipient’s wallet address and the amount.
Step 3: Confirm Chain & Address
This is critical. For example, USDT exists on multiple blockchains:
- ERC-20 (Ethereum): Higher fees (~$1–$5), slower
- TRC-20 (Tron): Low fees (~$0.1), faster
Ensure the receiving wallet supports the same network. Sending ERC-20 USDT to a TRC-20 address results in permanent loss.
✅ Best Practice: Always perform a small test transfer first.
MAX Withdrawal Fees Breakdown
MAX does not charge deposit fees (excluding any bank-imposed charges). However, withdrawals incur fees:
| Transaction Type | Fee Structure |
|---|---|
| TWD Withdrawal | 15 TWD (individual), 100 TWD (corporate) |
| Cryptocurrency Transfer | Varies by coin and blockchain |
For example:
- BTC via Bitcoin network: 0.0001 BTC
- BTC via BSC: 0.00001 BTC
Always check current rates on MAX’s official fee schedule before initiating large transfers.
Frequently Asked Questions (FAQ)
Q: How long does a MAX deposit take?
A: Most deposits are credited within 5–10 minutes, provided they’re made via online banking or ATM using the registered account.
Q: What if my deposit doesn’t arrive?
A: Common causes include using an unregistered account, split transfers, or unsupported methods (e.g., in-person remittance). Contact MAX support for assistance — refunds take 1–3 business days, but you’ll bear a 15 TWD return fee.
Q: Why is KYC required?
A: KYC (Know Your Customer) is a global standard that prevents money laundering and fraud. It’s mandatory for all regulated financial platforms, including crypto exchanges.
Q: Can I change my linked bank account?
A: Yes, but changes require verification and may take up to 3 business days for security reasons.
Q: Are there daily withdrawal limits?
A: Yes. Limits depend on your verification level and account history. Higher tiers allow larger volumes.
Q: Do I need to pay taxes when withdrawing crypto profits?
A: Yes. Profits from selling crypto for TWD are considered taxable income under Taiwan’s tax laws. You must self-report capital gains on your annual tax return.
Security Tips for Safe Transactions
- Never share your 2FA codes or private keys.
- Double-check wallet addresses and blockchain networks before sending crypto.
- Avoid clicking suspicious links claiming to be from MAX — always access through official domains.
- Enable email and SMS alerts for all transactions.
👉 Stay ahead with secure, low-fee global crypto transfers.
Final Thoughts
With its reliable infrastructure and strong compliance framework, MAX Exchange offers Taiwan users a smooth and secure way to manage crypto investments. By following this guide, you can confidently deposit TWD, trade digital assets, and withdraw funds — all while minimizing risks and avoiding common pitfalls.
Remember: accuracy in address entry, awareness of blockchain differences, and adherence to KYC rules are essential for a hassle-free experience. Whether you're cashing out profits or moving crypto off-platform, taking time to verify each step protects your assets.
For those exploring broader market opportunities beyond Taiwan, integrating global platforms into your strategy can enhance liquidity and diversification — always with safety as the top priority.