Depositing USD into your digital asset account using an international wire transfer is a secure and reliable method, especially for Singapore-based users who prefer traditional banking channels. This guide walks you through the complete process of funding your account with USD through an international wire transfer on a compliant and user-friendly platform. Whether you're using the web or mobile app, we’ll show you how to initiate, complete, and track your deposit with confidence.
👉 Learn how to securely deposit USD using your bank today.
Step-by-Step Guide to Deposit USD via International Wire Transfer
To ensure a smooth deposit experience, follow these clear steps based on your preferred access method—web or mobile app.
Deposit via Web Platform
- Log in to your account and navigate to the Assets section.
Click on Deposit, then select Cash and choose USD as your currency.
Select Cash and USD to start your deposit
Review deposit instructions:
- It typically takes just a few seconds to generate your personalized deposit account details, though processing may take up to 24 hours in rare cases.
- You’ll receive an email and in-app notification once your deposit details are ready.
Initiate the transfer:
- Open your banking app or online banking portal.
- Transfer funds to the recipient bank account provided in the deposit instructions.
- This is a unique, one-time-use bank account number assigned exclusively to you—any funds sent here will be automatically credited to your OKX account.
Review the deposit details carefully before initiating the transfer
Deposit via Mobile App
- Open the OKX app and tap Deposit from the home screen.
Select Deposit Cash to begin.
Select Deposit Cash to start your deposit
Choose International wire transfer under the USD option, then tap Next.
Select International wire transfer under USD to continue
Wait for your deposit instructions:
- Your unique bank details are usually generated within 15 minutes.
- If generation takes longer, your request may require manual review, which can take 5–10 business days.
- You’ll be notified via email and in-app alert when your details are ready.
Complete the transfer:
- Use your mobile banking app or online banking service to send USD to the designated recipient account.
- Again, this is a personalized bank account number linked directly to your OKX profile, ensuring accurate crediting.
👉 Start your first wire transfer deposit now with real-time tracking.
Important Requirements and Notes
To avoid delays or failed transactions, please observe the following guidelines:
- ✅ Name Matching Policy: All deposits must originate from a bank account registered in your legal name, matching exactly the name used during OKX account registration.
- ❌ Failed Verification Outcome: If the sender’s name does not match your verified identity, the deposit will be refunded automatically to the originating account.
- 💸 Fees & Limits: Each international wire transfer incurs a flat processing fee of 1.5 USD per deposit. Additional intermediary or sending bank fees may apply—check with your financial institution for full transparency.
| Field | Details |
|---|---|
| Minimum Deposit Amount | 5 USD |
| Daily Limit (Rolling 24 Hours) | 1,000,000 USD |
| Maximum Per Transaction | 1,000,000 USD |
| Processing Time | Up to 5 business days |
While deposits are generally processed within five business days, actual arrival time may vary depending on your bank’s internal procedures and international clearing systems.
Frequently Asked Questions (FAQ)
Why can’t I see the "Deposit Cash" option?
The availability of cash deposit features depends on regional compliance regulations. If you're unable to view this option, it means that fiat deposit services are currently not supported for accounts registered in your jurisdiction.
Why are only certain payment methods available to me?
Payment method availability is determined by your verified identity information. Based on the documents submitted during registration, only compliant and regionally appropriate options will be displayed in your account.
What does "Cash deposit unavailable" mean?
This message indicates that fiat currency deposits are not active in your region due to local regulatory restrictions or temporary service limitations.
Do I need to verify my identity before depositing?
Yes. Identity verification is required to comply with anti-money laundering (AML) regulations, enhance platform security, and unlock appropriate financial services tailored to your location.
Why did I receive less than 100 USD after transferring 100 USD?
If you transferred 100 USD but received less, the difference is due to fees:
- A fixed 1.5 USD processing fee is deducted per transaction by the platform.
- Your bank or intermediary banks may also charge additional wire transfer fees. Contact your bank for a breakdown of applicable charges.
How do I check my deposit history?
You can easily review all past cash deposits:
- On the web: Go to Assets > Deposit > All deposits
- On the app: Tap Portfolio > Transactions, then filter by “Cash deposit”
Web: find all deposits on the Deposit page
App: view transactions under Portfolio
👉 Track your deposit history and manage your funds effortlessly.
Final Tips for a Smooth Deposit Experience
To maximize efficiency and avoid common pitfalls:
- Always double-check the recipient bank details before sending funds.
- Ensure your personal information matches exactly across all platforms—your bank, ID documents, and OKX account.
- Keep records of transaction references and confirmation emails for future reference.
- Consider initiating smaller test transfers if making a large deposit for the first time.
By following this guide, Singapore users can confidently use international wire transfers to fund their accounts in USD with clarity, speed, and compliance. With transparent fees, personalized banking details, and real-time notifications, managing your digital asset journey starts with a secure fiat on-ramp.